Application / Technical Support Engineer
Job Title: Application / Technical Support Engineer
Job Summary:
Handles all customers' enquiries that will cover orders, deliveries, technical issues and complaints, etc. and to work with them to assess their product requirement and to recommend suitable product solutions either standard or customized.

Essential Duties and Responsibilities:
-Communicates with customers by phone or email to provide product information, pricing, delivery information, take orders and provide technical support to customers, etc.
-Handle all technical issues and questions promptly and effectively that are raised by our partners or customers by providing trouble shooting procedures and solutions.
-Provide hands on onsite trouble shooting, repair and routine servicing of our products in the region whenever required together with our partners or customers.
-Provide suitable product solutions for customer’s product requirements
-Provide product and service training for our entire range of products to our partners in the region on a regular basis
-Enters incoming orders, tracks shipments against schedule and makes every effort to ensure the customer's expectations are being met.
-Manages all order related paperwork, i.e.: RGA's, credits, order changes, etc.
-Must handle all customer calls in a pleasant as well as professional manner.
-Other duties that may be assigned by immediate supervisor.
Requirements:
-Required Bachelor Degree in Mechanical Engineering / Electronics
-Willing to travel and stay in the United States of America for 3 to 6 months at the beginning for on the job training before returning to Singapore.
-Regional travel can be expected when necessary to provide technical solutions onsite when issues can not be rectified via other means.
-Preferably 2 to 3 years experience in a similar position
-Fluent in English and Chinese both written and spoken
-Strong problem solving and analytical skills
-Must have strong leadership and communication skills
Other Information:
-Regional travel and international exposure in Asia and USA
-Dynamic and exciting work environment and numerous opportunities for career growth and fulfillment
-Attractive compensation and benefit package will be offered to the right candidate
Interested applicants to send in detailed resume with expected salary, last drawn salary and notice period to [email protected].

Please indicate in email subject: Position Application - Technical Support / Customer Service Engineer and we regret that only short listed candidates would be notified

Senior Electrical Engineer
Job Title: Senior Electrical Engineer

Job Summary

Research and design new electronic or electro-mechanical products

Essential Duties and Responsibilities

Analyzes product or equipment specifications and performance requirements to determine designs that can be produced by existing manufacturing or processing facilities and methods in a cost effective way.

Manages project and design engineering efforts as required with inside and outside staffing sources.

Prepares Functional and Design FMEAs and assists in Process FMEAs

Designs product for meeting various agency approvals – MIL-STD, UL, CE, E-Mark, etc.

Provides technical information concerning manufacturing or processing techniques, materials, properties, and process advantages and limitations that affect long-range plant and product engineering planning.

Confers with research and manufacturing personnel to clarify or resolve problems and develops design.

Leads research activities as assigned.

Seeks, evaluates, and approves alternate source parts.

Prepares or directs preparation of product or systems layout and detailed drawings and schematics.

Directs and coordinates manufacturing or building of prototype product or system.

Compiles and analyzes operational, test, and research data to establish performance standards for newly designed or modified equipment or product.

Plans and develops experimental test and reliability programs.

Analyzes test data and report to determine if design meets functional and performance specifications.

Confers with outside research and other engineering personnel and prepares design modifications as required.

Evaluate engineering test results for possible application to developments of systems or other uses.

Education and Experience Requirements

Required Bachelor Degree in Electrical Engineering / Electronics

Ability to design DC motor controls (PM and Brush-less), control systems based on embedded controllers (hardware and software), systems utilizing serial communications (RS-485, Ethernet, USB) and video over IP systems involving network switching ICs.

Ability to work with all types of analog and digital transducers and sensors and TCP/IP and other network protocols are a plus.

Must be very familiar with AutoCad, PADS Layout and schematic capture, Assembler, C++ programming languages, FMEA design tools and AutoDesk Inventor.

Willing to travel and stay in the United States of America at the beginning for on the job training before returning to Singapore.

Must have at least 2 to 5 years experience in a similar position specializing in electronic and electro-mechanical design

Fluent in English both written and spoken

Strong problem solving and analytical skills

Must have strong leadership and communication skills and willing to be hands on whenever required.

Other Information

Regional travel and international exposure in Asia and USA
Dynamic and exciting work environment and numerous opportunities for career growth and fulfillment
Attractive compensation and benefit package will be offered to the right candidate

Interested applicants to send in detailed resume with expected salary, last drawn salary and notice period to [email protected]

Please indicate in email subject: Position Application – Senior Electrical Engineer and we regret that only short listed candidates would be notified.

Purchasing Specialist
Job Title: Purchasing Specialist
Job Summary:
Establishes advanced technology contracts and subcontracts for material, supplies, equipment and services necessary to support manufacturing operations and customer requirements, as economically and efficiently as possible.

Essential Duties and Responsibilities:
-Responsible for developing and implementing strategic sourcing arrangements with preferred suppliers with major focus on international sourcing to reduce total cost of products and improve margins
-Handles every necessary function from the initial selection and solicitation of prospective supplier facility surveys and initial qualification, through final acceptance of the delivery product or service, and it’s intended use.
-Establishes source selection criteria to be used in evaluation of quotations, including target pricing for the anticipated purchase.
-Facilitates supplier selection (RFI, RFQ, RFP) process, contract negotiation and execution, contract/program/project implementation, and high-level international supplier management.
-Develops new, innovative sourcing strategies to meet the needs of manufacturing operations, emphasizing supplier partnerships, guaranteed quality goods, delivery just-in-time, and meeting internal customer performance requirements and cost reduction or containment strategies.
-Analyzes market and delivery conditions to determine present and future material availability and prepares market analysis reports.
-Understands his/her products and services in relation to engineering drawings, specifications, manufacturing processes and quality assurance requirements.
-Handles international logistics with suppliers and freight companies to ensure that all sourced products are delivered on time to meet the needs of our manufacturing operations and customers.
-Other duties that may be assigned.
Requirements:
-Required Bachelor Degree in Mechanical Engineering / Industrial Engineering or any engineering discipline with focus on procurement and supply chains management
-Have extensive supplier contacts for a wide variety of mechanical and electronic components and products in Asia including China and Thailand. (Preference would be given who meet this criteria)
-Possesses excellent negotiation skills, and understands and has experience with international business issues and challenges with regards to international sourcing
-Regional travel to supplier or potential supplier facilities is required for evaluation
-Preferably 3 to 5 years experience in a similar position
-Fluent in English and Chinese both written and spoken
Other Information:
-Regional travel and international exposure in Asia and USA
-Dynamic and exciting work environment and numerous opportunities for career growth and fulfillment
-Attractive compensation and benefit package will be offered to the right candidate
Interested applicants to send in detailed resume with expected salary, last drawn salary and notice period to [email protected].

Please indicate in email subject: Position Application - Purchasing Specialist and we regret that only short listed candidates would be notified.