Life insurers urged to show they can meet bonus forecasts Aggrieved policyholders point to plunge in non-guaranteed benefits despite good returns made by insurers
CALLS have been made for the life insurance industry here to make it clearer for consumers to better determine if they are able to support the non-guaranteed bonus projections of participating (par) policies.
The calls come as aggrieved policyholders complain that their non-guaranteed benefits have dived over the years (see chart & table), even as some insurers still manage to deliver good returns.
The declining non-guaranteed benefits paid out to policyholders comes as no surprise as life insurers' investment returns shrink due to low interest rates, amid volatile markets and cost pressures.
