招 Client Support Specialist/ Data Scientist/ Infrastructure Engineering & Ops

美国公司,现有三个内推职位,公司在CBD。 
但我这里并没有indicative salary,美国的hr说薪水都可以商量。感兴趣的大牛有任何问题可以message或whatsapp我 at 就把一起舞吧三九 (我怕华新上我会不能及时回复),我会尽力帮忙问你想知道的信息。谢谢 :)

1)Client Support Specialist, APAC Key Responsibilities
Develop an extensive working knowledge of the product suite. Provide end-user application support via phone, email and in-person. Coordinate and prioritize support requests. Facilitate problem-solving between end-user and development staff. Participate with development staff in testing new releases of the product. Develop working relationships with sales staff to utilize product knowledge and leverage customer relationships for sales support. Analyze and troubleshoot problems effectively while minimizing response time. Ensure customer satisfaction through end to end support solutions. Identify escalation situations and follow appropriate escalation procedures. Keep end-users up to date throughout the resolution process. Take ownership of support issues until final resolution. Set up and manage business laptops and software. Assist with the Technical Operations team with server support. Occasionally participate in rotational shift coverage, with advanced notice. Professional Experience RequiredAt least two years of customer service experience in a technical support environment. Excellent communication skills, both verbal and written. Able to work in a team environment but at the same time, be self-motivated. Able to multitask while balancing competing priorities. Able to complete product demonstrations and end-user training sessions in a client facing environment. Experience with all Operating Systems, includes both Windows platforms and Macs. Experience with all internet-based browsers and their applications. Previous experience with helpdesk software (Zendesk, Jitbit, Desk.com, etc).



Previous experience with JIRA application
2)Data Scientist


Key Responsibilities
Technical implementation and growth of data solutions within the Company's Technology Understand and steer agile delivery methods in the definition, design, delivery, testing and release of the data solutions Required to work closely with Application Architects and various Application teams who are responsible for interfaces to backend data. Create and support analytics tools to determine usage, statistics and other metrics in support of client use of the Company's Tech systems Running of batch files for clients Develop batch automation tools for autonomous client usage  Knowledge & Skills
ETL and Data Pipeline Optimization
Data Wrangling Ability to develop new systems Code Optimization Data Cleansing and Data Modelling Data Management and Data Quality Reporting/Dashboard Design & Build Business Analysis Client Consultancy and Delivery Stakeholder Management Strong command of the English language Strong organizational skills Professional Experience RequiredA degree in Computer Science or Management Information Systems Experience in scripting languages such as Python, etc. Proficient ability in SQL-based databases Experience of ELT/ETL tools such as Talend, Informatica Proven project management and superior communication skills Proven ability to quickly learn and adapt to a dynamic environment Proven ability to implement and use BI tools such as Tableau Hadoop ecosystem: MapReduce, Pig, Spark, Kafka, Hbase, Hive etc. Data modeling / KeySpace definition Docker/Kubernetes Containers Previous experience within the financial services sector

3) Infrastructure Engineering & Operations ( DevOps) Key ResponsibilitiesAutomation and management of infrastructure services, application deployments, cloud services, monitoring and databases Provide visibility into business and systems performance metrics, in support of capacity planning and business reports Work closely with Development and Infrastructure teams to maintain, manage and enhance the platform Expanding our configuration management infrastructure to enable rapid deployment of new services. Working with Information Security to perform security audits and proactively make recommendations/improvements Deliver high-quality and durable systems that meet the specifications of our product management team on time and within budget. Stay current on technology and domain trends, frameworks and cutting-edge technology.  The candidate will be working with our teams to bring new solutions delivered by technology to the company. Participate in 24x7 on-call rotation. Knowledge & SkillsComfortable working in a continuous deployment environment Experience configuring, securing and managing Linux servers, Ubuntu and CentOS preferred Experience with managing MySQL databases, including replication, and web servers and proxies like Nginx, Squid and HAProxy Scripting abilities in Unix Shell, Python or Ruby Have used automation tools such as Puppet, Ansible or Vagrant Experience with monitoring and metrics collection tools such as Logicmonitor, Sensu, InfluxDB and New Relic Experience working with SCM tools such as git, GitHub, TFS and BitBucket. Familiarity with SOA, microservices, message queueing and relational database concepts. Experience working with third-party and supporting internal/third-party RESTful web services and other APIs.andSOAP-based APIs. Ability to effectively work on multiple projects simultaneously and effectively contend with competing priorities. Willingness to share opinions and experiences with team and stakeholders regarding technical topics and approaches. Professional Experience RequiredBachelor’s Degree in Computer Science preferred. A minimum of 4 years of experience in Infrastructure Engineering. Experience with functional programming languages. Interest in information security technologies. Experience in the deployment of complex high availability applications. Experience with Solr and Hadoop would be considered an asset.


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  • 卓承 提出于 2019-07-11 04:36