美国公司，现有三个内推职位，公司在CBD。
但我这里并没有indicative salary，美国的hr说薪水都可以商量。感兴趣的大牛有任何问题可以message或whatsapp我 at 就把一起舞吧三九 （我怕华新上我会不能及时回复），我会尽力帮忙问你想知道的信息。谢谢 ：）
1）Client Support Specialist, APAC
Key Responsibilities
Develop an extensive working knowledge of the product suite.
Provide end-user application support via phone, email and in-person.
Coordinate and prioritize support requests.
Facilitate problem-solving between end-user and development staff.
Participate with development staff in testing new releases of the product.
Develop working relationships with sales staff to utilize product knowledge and leverage customer relationships for sales support.
Analyze and troubleshoot problems effectively while minimizing response time.
Ensure customer satisfaction through end to end support solutions.
Identify escalation situations and follow appropriate escalation procedures.
Keep end-users up to date throughout the resolution process.
Take ownership of support issues until final resolution.
Set up and manage business laptops and software.
Assist with the Technical Operations team with server support.
Occasionally participate in rotational shift coverage, with advanced notice.
Professional Experience RequiredAt least two years of customer service experience in a technical support environment.
Excellent communication skills, both verbal and written.
Able to work in a team environment but at the same time, be self-motivated.
Able to multitask while balancing competing priorities.
Able to complete product demonstrations and end-user training sessions in a client facing environment.
Experience with all Operating Systems, includes both Windows platforms and Macs. Experience with all internet-based browsers and their applications.
Previous experience with helpdesk software (Zendesk, Jitbit,
Desk.com, etc).
Previous experience with JIRA application
2）Data Scientist
Key Responsibilities
Technical implementation and growth of data solutions within the Company's Technology
Understand and steer agile delivery methods in the definition, design, delivery, testing and release of the data solutions
Required to work closely with Application Architects and various Application teams who are responsible for interfaces to backend data.
Create and support analytics tools to determine usage, statistics and other metrics in support of client use of the Company's Tech systems
Running of batch files for clients
Develop batch automation tools for autonomous client usage
Knowledge & Skills
ETL and Data Pipeline Optimization
Data Wrangling
Ability to develop new systems
Code Optimization
Data Cleansing and Data Modelling
Data Management and Data Quality
Reporting/Dashboard Design & Build
Business Analysis
Client Consultancy and Delivery
Stakeholder Management
Strong command of the English language
Strong organizational skills
Professional Experience RequiredA degree in Computer Science or Management Information Systems
Experience in scripting languages such as Python, etc.
Proficient ability in SQL-based databases
Experience of ELT/ETL tools such as Talend, Informatica
Proven project management and superior communication skills
Proven ability to quickly learn and adapt to a dynamic environment
Proven ability to implement and use BI tools such as Tableau
Hadoop ecosystem: MapReduce, Pig, Spark, Kafka, Hbase, Hive etc.
Data modeling / KeySpace definition
Docker/Kubernetes Containers
Previous experience within the financial services sector
3) Infrastructure Engineering & Operations ( DevOps)
Key ResponsibilitiesAutomation and management of infrastructure services, application deployments, cloud services, monitoring and databases
Provide visibility into business and systems performance metrics, in support of capacity planning and business reports
Work closely with Development and Infrastructure teams to maintain, manage and enhance the platform
Expanding our configuration management infrastructure to enable rapid deployment of new services.
Working with Information Security to perform security audits and proactively make recommendations/improvements
Deliver high-quality and durable systems that meet the specifications of our product management team on time and within budget.
Stay current on technology and domain trends, frameworks and cutting-edge technology. The candidate will be working with our teams to bring new solutions delivered by technology to the company.
Participate in 24x7 on-call rotation.
Knowledge & SkillsComfortable working in a continuous deployment environment
Experience configuring, securing and managing Linux servers, Ubuntu and CentOS preferred
Experience with managing MySQL databases, including replication, and web servers and proxies like Nginx, Squid and HAProxy
Scripting abilities in Unix Shell, Python or Ruby
Have used automation tools such as Puppet, Ansible or Vagrant
Experience with monitoring and metrics collection tools such as Logicmonitor, Sensu, InfluxDB and New Relic
Experience working with SCM tools such as git, GitHub, TFS and BitBucket.
Familiarity with SOA, microservices, message queueing and relational database concepts.
Experience working with third-party and supporting internal/third-party RESTful web services and other
APIs.andSOAP-based APIs.
Ability to effectively work on multiple projects simultaneously and effectively contend with competing priorities.
Willingness to share opinions and experiences with team and stakeholders regarding technical topics and approaches.
Professional Experience RequiredBachelor’s Degree in Computer Science preferred.
A minimum of 4 years of experience in Infrastructure Engineering.
Experience with functional programming languages.
Interest in information security technologies.
Experience in the deployment of complex high availability applications.
Experience with Solr and Hadoop would be considered an asset.