理论上讲这属于航空公司的责任
他们没有履行他们的承诺
2 个回答
和保险公司扯皮中
We would like to acknowledge that we have received the claim on 18 May 2010.
We aim to make a decision on the claim as soon as possible and will reply to you accordingly.
If you have further queries regarding this matter please contact us at the above address or by phone. Please note your claim reference number and quote it in any communication with us.
Regards,
A&H Claims