任何旅行社在投入营运之前，都必须取得由新加坡旅游局发出的旅行社执照。
新加坡旅游局在《旅行代理法》第334章第4条文中阐明，旅行社的定义为提供下列服务：
出售个人旅游用票券，或安排一个人在任何交通工具上的通行权（若交通工具为自己的公司拥有，则不需要旅行社执照）
透过向一个人出售或协助其安排在新加坡国内外的交通票券、酒店住宿和外国签证，为其提供旅游便利。若交通工具和住宿地点为公司拥有（如拥有交通工具的酒店），则不需要旅行社执照
购买及转售任何交通工具的通行权
安排或进行在新加坡国内外的旅游活动
进行当局可能规定的任何活动
自愿进行上述任何活动
You will need to apply for a travel agent licence with Singapore Tourism Board (STB) if your business falls within Section 4 of the Travel Agents Act (Cap. 334): (a) Supplying any person a right to travel on any conveyance; (b) Supplying any person – i. a right to travel on any conveyance to; and ii. a right of accommodation at a hotel or similar boarding premises at, one or more places, whether in Singapore or elsewhere; (c) Purchasing or reserving, for resale to a person a right to travel on any conveyance; (d) Supplying any tour (whether or not organised by the person) to any other person; (e) Such other similar activity as may be prescribed.
上述定义涵盖为航空公司、旅游巴士和游轮提供旅游服务、旅客服务及票务代理的公司与自由工作者。
在申请新加坡旅行社执照之前，您需要考虑以下几件事情：
首先，在申请旅行社执照之前，您必须成立一家新加坡公司。
实缴资本：一般的新加坡旅行社公司（general travel agent licensees ）必须拥有至少10万新元的实缴资本金， 持有精品旅行社执照（niche travel agent licensees ）的公司必须拥有至少5万新币的实缴注册资本金， 实际价值不可以少于这个金额。
For registered business entities (including dormant entities) applicants shall ensure that at any time, the issued and paid-up capital in the business entity’s latest ACRA bizfile is not less than $100,000 for general travel agent licensees or $50,000 for niche travel agent licensees and, the net value is not less than that amount.
主要执行官 Key Executive：新加坡公司必须委任一名适当的人选担任主要执行官，负责日常业务运作。对于主要执行官的委任必须得到新加坡旅游局的批准。主要执行官须为新加坡公民、永久居民或就业准证持有者，同时应具备相关工作经验与资历，以便有效管理公司。
All applicants must nominate a suitable person for the position of a Key Executive (KE). The KE is the contact person between the Board and the travel agency. He / She is responsible for the proper administration and management of the affairs of the travel agency. To ensure clear lines of accountability and full commitment, the KE appointee should not be a concurrent KE of another licensed travel agency.
A Directors’ Resolution for the appointment of the Key Executive, printed on business entity’s letter head and signed by more than 50% of the directors (if there are two or more directors), is required to be submitted. The nominee for the Key Executive of the business entity is subject to the approval of the Board. (a) The Key Executive can be a Singaporean, Permanent Resident or a foreigner holding a valid employment pass or entrepreneurial pass. An employment pass / entrepreneurial pass of minimum six months validity period is required if the Key Executive is a foreigner. (b) The Key Executive should preferably be a Director of the entity or an equivalent to the head of the business entity with at least 1 year of managerial experience, who is responsible for the proper administration and management of the affairs of the travel agent. (c) For sole-proprietor or partnership, the Key Executive should preferably be the sole proprietor (Owner) / Partner.
管理层员工和人事Management Staff and Personnel：旅行社公司的主要管理人员必须具有良好的品德与声誉。新加坡旅游局可酌情要求提供证明，如无犯罪记录证明、信用背景调查及相关政府机构发出的品行优良证明信。
电邮地址和旅游相关用户系统：旅行社公司必须创建一个网站来经营其业务，且须遵守“旅游相关用户系统（TRUST）使用条款”。TRUST是新加坡政府认可的网站，提供有关新加坡旅游业的信息、资源和建议。
办公空间和招牌：公司必须设立一间专供旅行社营运的办公室，该空间不可与其他类型的业务共享。公司也必须竖立一个显眼的招牌，清楚告知其业务性质。如果您是个体经营的自由旅行代理，无论是在新加坡政府组屋或私人住所营业，都必须先获得新加坡建屋发展局（HDB）或新加坡市区重建局（URA）的批准，之后新加坡旅游局会向您发出执照。
(1) A copy of the tenancy agreement (2) Agreement from main tenant on the sharing of premises in a business letter. (3) A ground plan showing proper demarcations between the licensee and other occupant(s) should be submitted. (4) A proper signage display at the main lobby/entrance and within premises.
新加坡旅行社执照申请程序
所有的旅行社执照申请都是在网上提交，申请者必须申报您在其他旅行社的股权。
旅行社执照的申请处理时间约为一周至两周，新加坡旅游局会邮寄原则上批准（IPA）信给申请者。如果当局认为有必要对有关公司及个人进行背景与财务调查，则需要更长的时间处理。
原则上批准信中可能会列出一些条件，在取得新加坡旅行社执照的最终批准之前，您需要满足这些条件。其中一个典型的条件是提交您计划开设旅行社的场所的租赁协议，该协议应该为期至少一年。如果该场所是由您拥有，您需要出示所有权证明。如果是SOHO办公室， 需要提供HDB或者URA官方关于SOHO办公室的批准函。
(a) The applicant must produce documentary proof (e.g. certificate of stamp duty, tenancy agreement, etc.) to support the suitability of the office for the conduct of the travel agency business. (b) The office shall be used exclusively for the conduct of the business of a travel agency. (c) The office space may either be purchased by the business entity or leased for a minimum period of one year. (d) If the Landlord is an individual, a copy of the stamped duty or property tax document should also be submitted. (e) For home office premises, documents showing approval from the relevant authorities (HDB/URA) that it is under the ‘Home Office Scheme’ should be submitted.
在递交旅行社执照申请的时候，需要支付200新币的申请费。
在申请者收到最终批准信后，需要支付400新元的旅行社执照费。
在申请旅行社执照的时候，请查看是否已经准备好以下列出来的文件
想要了解更多？请打开旅游局的网址
https://www.stb.gov.sg/assistance-and-licensing/licensing/Documents/User-Guide-on-Travel-Agent-Licence-Application_March%202018.pdf
查看由新加坡旅游局为大家准备的申请新加坡旅行社执照指南。